12-Hour Cancellation Policy
Please note that appointments cancelled less than 12 hours prior will be charged in full.
Timely Arrival
Our appointments are often booked back-to-back. Please try to be on time. We reserve the right to reschedule or charge in full the appointment if a client is over 10 minutes late.
If this is your first appointment, please arrive a few minutes early to fill out our medical form.
Pedicure
We recommend bringing your own sandals or flip-flops.
Massage
Unfortunately, we are unable to issue receipts for insurance purposes where the RMT designation is a requirement.
Waxing
Before your appointment
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For optimal results, hair needs to be at least 1 cm long, so avoid shaving for several days before your appointment.
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Do not use creams, lotions, oils or deodorant on the day of the appointment.
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Waxing is an intimate treatment. If you can, please take the time to come in freshly showered.
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It is important to make sure your skin is not overheated: avoid coming in less than an hour after a sauna, steam room or hot yoga session.
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For any type of bikini wax, it is best to wear cotton underwear and loose clothing for 24 hours after waxing.
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Know that waxing can be more painful during your period. If you are coming in for a Brazilian or French bikini wax, we ask that you reschedule your appointment (free of charge) if it coincides with your period. For regular bikini or full-leg waxing, please make sure to wear a tampon.
After your appointment
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Avoid heavy exercise for at least 24 hours after waxing.
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Avoid tight or rough clothing in the waxed areas.
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Avoid sun exposure for the first 24 hours after waxing, or use a sunscreen.
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Avoid taking a hot bath or very hot shower, using the sauna or steam room, or swimming for 24 hours after waxing.
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Intimate touch may be uncomfortable for up to 24 hours after a Brazilian.
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Sugaring is gentler than regular waxing, and there is less irritation immediately after the treatment. However, as with all hair removal, regular exfoliation is a good habit to get into, and applying a tea tree or lavender oil based moisturizer (such as our Meow Meow Tweet Lavender Lemongrass Body Oil) after the first day will prevent ingrown hairs and slow down hair growth.